UGOBus Driver - Working for Essex
Salary: Up to £22,361 per annum (FTE)
Closing date: 04 Jun 2023
Location: Essex
Hours: Part-time
Req ID: 12190
Role: Environments and Public Services
About the role

UGOBus Driver

Permanent, Part Time

Up to £22,361 per annum (FTE)

Location: Essex

Working Style: Operational field-based worker

We are currently recruiting to multiple positions across the following locations

  •  Harlow
  •  Saffron Walden - As and When

We have a number of different shift pattern ranging from 20 to 30 hours per week including spilt shifts and “as and when” hours. For example, a split shift can cover from 7.30am to 10am and 2.30pm to 5pm. To confirm, the salary will be pro rata-ed as per the hours offered.

Please state on your application which location and how many hours you are looking to work.

Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK, serving a population of 2 million residents, and has a very successful track record of delivering transformational change. ECC anticipated change was needed in the public sector and has worked to deliver better quality at lower cost. We have an ambitious transformation agenda – one with the scope to reach every part of the council. We are changing the way we think, the way we work, and the ways in which we deliver our services. We are committed to becoming a place where individuals, partners and communities feel proud to play their role and genuinely want to belong. We’re immensely proud of our flexible working options.

The Opportunity

Ugobus delivers tailored transport for businesses, residents and public sector organisations using our modern and fresh fleet of minibuses that are accessible for all. The team forms part of Essex County Council; one of the largest and most dynamic local authorities in the UK.

We take pride in getting to know our passengers; offering a transport service that is personable, dependable, and friendly.

We’re looking for people with an outward looking, caring and professional approach. The ideal person will naturally go above and beyond; acknowledging that our passengers value a friendly face and someone who is thoughtful and considerate. Flexibility is therefore essential.

As a Ugobus driver, you’ll be working with a diverse range of passengers; working with students through to older people, and individuals with disabilities or special educational needs.


  • Daily checks of your vehicle to ensure safety, cleanliness and road worthiness
  • Engaging with passengers on a daily basis, transporting them from home to their destination in a safe and comfortable manner
  • Taking responsibility for safety on your vehicle at all times, including securing of equipment (e.g. tail lifts, wheelchairs), use of seatbelts and awareness of passenger needs
  • Being Ugobus’ first point of contact with customers and, where possible, resolving individual queries or concerns
  • Timely communication of issues with your Area Co-ordinator to enable swift resolution
  • Work closely, in partnership, with a passenger assistant (if applicable) to deliver an outstanding service to our customers.

The Experience You Will Bring

  • Hold a valid driving license with a D1 entitlement - Essential
  • Experience in working with customers from a broad and diverse range of backgrounds/needs
  • Can demonstrate prior experience of being adaptable and flexible to business pressures
  • Ability to work under pressure and remain a calm and professional approach
  • Ability to use a smartphone and/or tablet
  • Demonstrate good communication and social skills in a customer-based setting

If successful, you will require

  • An enhanced DBS check
  • To undertake mandatory training; including, but not limited to MiDAS and First Aid
  • Undertake an ECC minibus driver’s assessment

To read more about us please visit: Climate, Environment and Customer Services

Please note that the job role requires you to be mobile throughout an operational area. Therefore, the post holder will need to have a driving licence and access to a vehicle, or the ability to meet the mobility requirements of the role through other means.

Why Essex? Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England’s oldest town, Colchester, and two of its newest – Basildon and Harlow – are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us here.

Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.

We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

What you should do next

If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community here .

If you have queries on this role or require anything further, please email Laura.O’

Follow us on Facebook,Twitter, Instagram and LinkedIn . Further details can be found on our careers page.


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