Senior Practitioner - Emergency Duty Service - Working for Essex
Salary: £41,552 to £50,290 per annum
Closing date: 14 Dec 2022
Location: Countywide
Hours: Full-time
Req ID: 8492
Role: Social Care
About the role

Senior Practitioner - Emergency Duty Service

Permanent, Full Time

£41,552 to £50,290 per annum

Location: Countywide

Working Style: Community-based worker

Closing Date: 14th December 2022

There is an additional 15% flat rate allowance based on the basic salary and a £2,400 AMPH payment with this role

Here in Essex, we continue to raise the bar about practice and our investment in our workforce is second to none. It’s an exciting time to join us. Not only have we been named Outstanding by Ofsted, we are delighted and at the same time humbled to have been crowned Social Work Employer of the Year for the second time in the last three years!

Please take a look at our ‘No Magic’ Children & Families video here

The Emergency Duty Service

Responds to statutory emergencies outside of office hours (rota available on request) and also deals with any Social Care situations raised about children and vulnerable adults which cannot be safely left until the following working day. In essence, our task is to assess people’s needs for social intervention through a process of screening, assessment and response. Where necessary the Emergency Duty Service will take action under the supervision of the Duty Manager to keep service users safe, as well as satisfying the statutory requirements in the relevant legislation.

Please note that applicants must be approved under the MHA 1983 (as amended) and also have relevant experience of working within Children and Families to apply for this post.

Children & Families:

The Role

  • Receiving and evaluating referrals and ensuring an appropriate professional response consistent with the Emergency Duty Service Model
  • Undertaking assessments under the Mental Health Act
  • Undertaking risk assessments for children and young people, with particular reference to Section 47 of the Children Act.
  • Giving advice and support to all service users as appropriate
  • Attending Team and other Directorate meetings arranged and where essential, attending court proceedings, case conference and Mental Health Tribunals
  • Using information systems to carry out duties as required
  • Undertaking a workload consisting of the most complex and difficult emergency referrals involving work with the most vulnerable client groups
  • Bringing to bear the highest possible standard of practice ability and skills to work independently within the confines of directorate policy and procedure
  • Acting as a source of consultation for staff within their Service on professional and social work matters, within particular concern for the development of practice and professional development of other staff as determined by the Team Manager
  • Maintaining up to date knowledge of Directorate policies and procedures and of legislation or regulations set down by Central Government in respect of all client groups
  • Required to work a shift pattern on a rolling rota which includes evenings, nights, weekends, bank holidays including Christmas & New Year and all public holidays
  • Be available during day time hours when required to do so

The Experience You Will Bring

  • Social Work Degree or equivalent and Social Work England registration as a qualified Social Worker 
  • Applicants must be qualified as an Approved Mental Health Professional under the 1983 Mental Health Act ( as amended).
  • To have experience of direct work with children and families and preferably to have experience of child protection investigation work.
  • Experience and knowledge of work with vulnerable adults.
  • Experience of working in a Duty Team
  • An ability to work under pressure and to organise practice workload effectively
  • An ability to communicate effectively in writing and orally in a style appropriate to the context
  • An ability to empower children and their carers to enable their full participation in work undertaken
  • Knowledge of current Community Care practice and multi agency systems of Assessment and Care Management for Older People and vulnerable adults
  • Knowledge and understanding of relevant policy and recent research findings across all client specialisms.
  • A commitment to anti-oppressive behaviour, practice and management
  • The willingness and ability to work in an open manner as part of a team, with a commitment to sharing and working alongside staff in your own and other organisations whilst at the same time recognising own management responsibilities
  • An ability to approach your work and duties in a culture of flexibility

The role requires you to be mobile throughout a wider operational area including travelling around the county of Essex and beyond, transporting service users and their belongings and to be able to do so in an emergency. Driving licence and car or the ability to meet the mobility requirements of the role through other means is essential.

Why Essex? Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England’s oldest town, Colchester, and two of its newest – Basildon and Harlow – are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us here.

Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found here pay and reward

To view our Organisational Behaviours information please follow this link.

What you should do next

If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community here .

If you have queries on this role or require anything further, please email