Scheduling and Rostering Assistant - Bluebird Care - Working for Essex
Salary: From £21,000 to £23,000 per annum
Closing date: 07 Jul 2022
Location: Brentwood
Hours: Full-time
Req ID: 7992
Role: Social Care
About the role

Scheduling and Rostering Assistant - Bluebird Care

Permanent, Full Time

From £21,000 to £23,000 per annum

Location: Brentwood

Closing Date: 7th July 2022

Essex County Council (ECC) are delighted to be supporting Bluebird Care to recruit a scheduling and rostering assistant for their home care service across West Essex.

Bluebird Care is a national home care provider, but their Essex offices are a locally owned family business, run separately to other Bluebird branches. Bluebird Care are committed to keeping elderly and vulnerable people living in the comfort of their own homes. They are a leading provider of person-centred care in customers’ homes, with individual care planning and customers’ welfare the centre of their culture.

Care Scheduler's are the cog of a care business, they manage staff’s rosters and ensure that the customers get continuity. Good coordination means happy customers and carers. Candidates will need to be flexible, adaptable, and fast forward thinking is key to this role. This role is for somebody who can deal with stressful situations and stay level-headed. You need to have excellent organisational skills, attention to detail and be proficient on the computer.

Responsibilities:

  • Dealing with daily rota changes, job allocation and inputting customer information
  • Ensuring customer visits are allocated to a carer team
  • Correctly inputting carers' information into digital systems
  • Forward planning of rosters and organising team meetings and supervisions schedules
  • Answering phones and dealing with customers, professionals, and carers
  • Working together with other team members on other administrative issues or marketing events
  •  Taking the on-call phone on a rota basis
  • Updating training systems and updating calendars and staff files
  • Be willing to complete hands-on care as and when needed to ensure customers are supported

Benefits:

  • Health cover cash back scheme at £1,050 per year
  • 28 days holiday (pro rata)
  • Full bespoke induction training
  • Paid Mileage between care visits
  • Ongoing training and support
  • Pension scheme
  • Free uniform
  • Earn extra money through our Carefriends app
  • Career progression

Please note as this is a home care role, applicants will need to have a full driver’s licence and access to their own vehicle.

Note: ECC are advertising this role on behalf of Bluebird Care and if successful you will be employed by Bluebird Care.

As part of employment should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service

Bluebird Care is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors, and volunteers to share its commitment to prevent abuse, harm or exploitation.

Bluebird Care applies a robust recruitment vetting process. If you are successful you will need to undergo a Pre-employment Vetting Procedure.

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If you have any queries regarding this role, please contact Care.Recruitment@essex.gov.uk