Kickstart - Admissions, Applications & Awards Assistant
Fixed Term, Part Time
National Minimum Wage
Closing Date: 31st January 2022
Essex County Council is one of the largest Local Authorities in the UK, with responsibility for delivering services and support to our 1.4m Essex residents. We are also responsible for running the council on a day to day basis including services like administration, finance, HR and customer service.
We are excited to be supporting the Kickstart scheme and are very pleased you have taken an interest in this opportunity to join us on the Kickstart programme. Please note that to be eligible for the Kickstart scheme you must meet the following criteria:
- Aged between 16-24 years
- Currently receiving Universal Credits
- Have informed your DWP Work Coach that you wish to apply for this vacancy
Further details on the Kickstart scheme a can be found at https://kickstart.campaign.gov.uk/
What’s great about working for ECC is that we have nearly 7000 employees who work for us, from everything to our Country Parks, managing our highways and transport and all the support services needed to deliver the best service to our residents. We are really proud that at ECC you can truly have a career, from entry level opportunities Essex County Council is one of the largest Local Authorities in the UK, with right through to senior leadership positions.
In line with ECC’s Ways of Working, this role has been deemed as an ‘Anywhere Worker’ position. This means you are able to work remotely for the majority of the time, with occasional trips to the office based on business need. Any journeys to the office would be at your own expense. More specific details about this can be discussed at the interview stage should you be invited to interview.
The Admissions, Applications & Awards Assistant works within the Blue Badge Team, which manages the administration of the Blue Badge Scheme for ECC residents, covering from application stage right through to the issuing a Blue Badge.
- Issuing Blue Badges as and when required, following payment of the badge fee.
- Updating the ECC and National computer systems with all death notifications, including the cancellation of Blue Badges.
- Renewal email preparation – checking and updating all records of badges due for renewal in 12 weeks’ time, ensuring there is an email address on the system.
- Sending Referrals – reviewing all applications requiring an Independent Mobility Assessment (IMA) appointment, recording onto an Excel spreadsheet, noting any appeals.
- Printing and posting letters - formatting all letters, personalising as appropriate ready to be printed and posted out by the team.
- Updating assessment records and sending out appropriate correspondence to all applicants.
- Some additional tasks are possible later in the placement:
- Assist with post, printing letters, recording and destroying all returned badges. As well as archiving and filing – in Essex House, Colchester Dependent on location of candidate.
- Updating cases with IMA outcomes.
Required Skills and Experience:
- Computer literate (Microsoft Office, email, etc).
- Attention to detail, as accuracy is essential for the role.
- Good English and Maths skills.
- Good communication skills.
- A personable demeanour.
- Good approach to learning and the ability to retain information, as there will be a significant amount of learning involved.
- Must meet eligibility criteria set out by the DWP:
- Aged between 16-24 years old
- Receiving Universal Credits
- You must also make your Work Coach aware of your interest in the opportunity.
- Have a desire to succeed and a willingness to learn new skills and demonstrate a good work ethic.
- Ability to deliver duties, as required; being well organised, reliable, and able to meet deadlines, whilst appropriately handling confidential and sensitive information.
- Excellent communication skills are essential, as well as an ability to build and establish relationships, a friendly approach.
- Experience of working effectively as part of a team, is helpful but not essential. A positive, proactive can-do attitude is a must.
To read more about us please visit:
Place & Public Health: https://www.workingforessex.com/role/place-public-health/
Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England’s oldest town, Colchester, and two of its newest – Basildon and Harlow – are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us here.
Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found here pay and reward
To view our Organisational Behaviours information please follow this link.
What you should do next
If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website.
As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service
Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.
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If you have queries on this role or require anything further, please email firstname.lastname@example.org