IPS Team Lead, West Essex - Working for Essex
Salary: £33,686 - £40,390 per annum (currently under review)
Closing date: 26 Mar 2023
Location: Harlow
Hours: Full-time
Req ID: 11956
Role: Social Care
About the role

IPS Team Lead, West Essex

Fixed Term - until 31st March 2025 initially, Full Time - 37.5 hours per week

£33,686 - £40,390 per annum (currently under review)

Location: Harlow

Essex County Council (ECC) are delighted to be supporting Employ-Ability as they look to recruit a IPS Team Lead.

Exact work location: Latton Bush Centre, Harlow, Essex CM18 7BL (Hybrid Working)

The Role

Employ-Ability is an Essex-based charity providing employment support to people with severe and enduring mental ill health. This support can be to secure employment or to retain employment that is under threat. We have delivered supported employment in West Essex since 2008, using the Individual Support and Placement model. We have provided these services across Essex in partnership with Essex Partnership University Trust since 2011. Employ-Ability is a highly successful supported employment service, as recognised by the Centre for Mental Health with the status of Centre of Excellence.

The Opportunity

The IPS Team Lead (West Essex) will manage a team of up to 10 Employment Specialists providing supervision, training, caseload management, and role modelling of the Individual Placement and Support (IPS) approach, as part of the holistic recovery plan for mental health service users. The Team Leader will provide a pivotal role in managing a high-quality service that meets fidelity standards and delivers positive outcomes for service users. You will work with up to 10 clients who have mental health support needs, and are unemployed, to assist them in securing sustainable paid employment in line with their preferences.

To achieve this post holder will be personable, as well as a motivated self-starter who is resilient and has great communication skills.


  • Effectively manage a high-quality service that adheres to the principles of IPS best practice.
  • Monitor and manage performance of the IPS Employment Specialists – guide them individually on best practice and achieving individual and team job outcome targets.
  • Ensure that clinical systems are kept up to date and are accurate.
  • Create a culture of continuous improvement.
  • Identify training needs of staff and arrange appropriate training to support with continuous professional development.
  • Support the design and delivery of in-house staff training and development (including facilitating peer learning and best practice).
  • Involve service users in co-production of service developments where possible.
  • Coordinate the work of Employment Specialists in a region in relation to building relationships with employers to effectively access the hidden labour market, external agencies and delivery of job seeking groups.
  • Produce regular monitoring reports for internal and external stakeholders, including commissioners.
  • To maintain a detailed understanding of the range of data sources, populating employment services key performance indicators, and understanding data quality issues within the data.
  • Manage a small caseload of up to 10 service users at any one time.
  • Identify barriers to service excellence and work with internal and external stakeholders to implement solutions to ensure a high-fidelity service.
  • Provide solution focused monthly supervisions for each employment specialist within the team, including caseload management.
  • Lead the team to ensure Employment Specialists spend enough time in face-to-face meetings with employers to find the right job match.
  • Guide, mentor and coach Employment Specialists through modelling and observing best practice with clients and employers.
  • Ensure quality assurance around client satisfaction. Facilitate various feedback opportunities for client to provide feedback on the service and use this to review and develop the service.

The Experience You Will Bring

  • Experience of strong leadership and management
  • Knowledge and understanding of the PS model
  • Ability to set, monitor and manage workplans
  • Provide solution focused monthly supervisions for each employment specialist within the team, including caseload management.
  • To develop effective working relationships with a range of external agencies who can help individuals to achieve their employment goals
  • Strong IT skills and the ability to interrogate and interpret data

If you have queries on this role or require anything further, please email resourcing.team@essex.gov.uk quoting reference number req11956 or email: info@e-a.org.uk