Interim Head of People Insight, Technology and Performance - Working for Essex
Salary: £625 per day PAYE/Umbrella
Closing date: 06 Jul 2022
Location: Chelmsford
Hours: Full-time
Req ID: 8162
Role: Human Resources
About the role

Interim Head of People Insight, Technology and Performance

Temporary, Full Time

£625 per day PAYE/Umbrella

In-scope of IR35

Location: Chelmsford

Working Style: Anywhere worker

Closing Date: 6th July 2022

The Role

Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK, serving a population of 2 million residents, and has a very successful track record of delivering transformational change. ECC anticipated change was needed in the public sector and has worked to deliver better quality at lower cost. We have an ambitious transformation agenda – one with the scope to reach every part of the council. We are changing the way we think, the way we work, and the ways in which we deliver our services. We are committed to becoming a place where individuals, partners and communities feel proud to play their role and genuinely want to belong. We’re immensely proud of our flexible working options

The Opportunity

This role leads a team who are focused on developing a performance, data, and insight function to drive evidence-based people related business decisions at all levels to support the delivery of the workforce strategy and ECC vision.

The role will also focus on ensuring we have the right technology to deliver our workforce strategy ambitions, providing direction and leadership on the delivery of the people analytics agenda for the council including leveraging our investment in new systems, the development of self-service people analytics, strategic workforce planning, people analytics projects as well as the ownership of statutory and legal returns on behalf of the organisation.

Working with Technology Services and Procurement, as the ‘system owner’ for all HR modules across two different platforms– this role will deal with account management, licensing as well as overseeing system performance and future decision making.

This role is responsible for performance reporting and monitoring across the People & Transformation function, ensuring a high level of performance against our strategic plans (including the workforce strategy, digital data & technology, and org-wide transformation plan). This role will own a framework for assessment of performance for the functional delivery & business plans, and sponsor key workforce strategy programme boards.

The role must work collaboratively across the organisation, in particular with leads across P&T as well as the Head of Performance & Business Intelligence and the Head of Profession Research & Customer Insight to ensure that the People & Transformation function is on top of its game, holding itself to account and contributing to the overall objectives of the council.


  • Accountable for leading the people analytics service for ECC including developing and providing relevant workforce planning tools, methodologies, and research for leaders across the business to determine current and future workforce needs (right size, shape, skills, cost & location)
  • Accountable for providing intelligence and measuring of KPIs to ensure on-track delivery of work programmes across the function, ensuring that activity carried out helps achieve the outcomes set out in the relevant strategies within the function’s performance framework.
  • Accountable for the ongoing oversight and tracking of the functions programme of work which incorporates governance, resource management and performance planning to ensure budget, systems and resources are effectively aligned to deliver best outcomes.
  • Represent the entire function at key strategic meetings to ensure that the component parts are integrated in the councils’ planning framework, collaborate with key stakeholders across organisation policy & strategy, business planning, finance, procurement, and technology services.
  • Constantly bringing evidence to the fore of conversations across the people services, enabling an evidence-led approach to development and delivery of the workforce strategy. This includes monitoring professional and industry trends and forecasts for future OD & HR needs to support the achievement of the council’s workforce strategy.
  • Ownership of key documents and plans for the function including the People Plan, the functional business plan, service offer, & budget management across the function as well as the functional contribution to the organisation strategy.
  • Run the people analytics service to provide ongoing management information, access to people analytics resources as well as ownership of the functions statutory returns such as gender pay gap, national minimum dataset for social workers and annual diversity reporting.
  • Lead the current performance and future direction of HR related technology including release management, re-procurement, overseeing new module implementations, account management, license management and supplier management. Play an active role in the cross functional ‘My Oracle Support’ team to continuously improve the provision of HR aspect of the organisations ERP.
  • Specific individual and shared targets and objectives are defined within the performance management framework.

The Experience You Will Bring

  • Educated to degree level or equivalent by experience
  • Evidence of continuing professional development and expert knowledge in relevant professional area
  • Experience working in complex, performance focused environments
  • Exceptional analytical skills, and a range of analytical tools including Excel, Power BI & OTBI
  • Proven experience of programme and project management, strategic planning, budget management, analysis of data and reporting is essential.
  • Good understanding of metrics, measures and people analytics and their use in delivering effective decision making.
  • Experience of effective partnership and influencing skills across all organisational levels and stakeholder audiences, including working closely with Technology Operations and Digital
  • Oracle Fusion (HCM/Payroll) and Cornerstone on demand or similar product knowledge desired
  • Understanding of good governance in data management and experience of producing statutory reports from the function.
  • Ability to work autonomously and lead planned and short-notice projects in fast paced matrix organisations
  • Excellent high-level presentation and communication skills: ability to distill and present actionable information from complex research
  • Excellent communication and stakeholder management skills

To read more about us please visit: 

Why Essex? Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England’s oldest town, Colchester, and two of its newest – Basildon and Harlow – are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us here.

To view our Organisational Behaviours information please follow this link.

What you should do next

If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website.

Please note that Essex County Council has determined that the off-payroll working rules will apply to this assignment and where a worker elects to provide their services through an intermediary (such as a personal services company) then income tax and primary national insurance contributions will be deducted at source from any payments made to the intermediary. 

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

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If you have queries on this role or require anything further, please email