Family Worker (Link Role) - Family Solutions - Working for Essex
Salary: from £27,203 to £31,370 per annum
Closing date: 05 Jul 2022
Location: Harlow
Hours: Full-time
Req ID: 7107
Role: Social Care
About the role

Family Worker (Link Role) - Family Solutions

Permanent, Full Time

from £27,203 to £31,370 per annum

Location: Harlow

Working Style: Operational field-based worker

Closing Date: 5th July 2022 

Family Solutions is an Early Help service in Essex working holistically with disadvantaged families, with multiple difficulties to enable them to make significant changes and improvements to their lives. Family Solutions is the level 3 service for children’s social care and was described as “exceptional” by OFSTED in their recent inspection which judged children’s social care as “outstanding”. The service offers support for families with complex needs against the Supporting Families Government criteria.

An exciting permanent opportunity has arisen in the highly performing West team. The team is based in Harlow and covers all the area of West Essex. The successful candidate will need to travel independently across this area by car.

The working hours are 9am to 5.30pm Monday to Thursday and 9am to 4.30pm Friday, but evening visits may be required at the convenience of families on caseload.

The post holder will be a Senior Family Worker, holding a caseload of our most complex and challenging cases but with additional responsibilities of leading on Contextual Safeguarding. We are therefore looking at candidates who have experience of working with distressed and emotional young people, some of whom are difficult to engage. Knowledge of exploitation will be helpful. There is much administration required and so strong computer and written skills are required. 

The work of a Link Family Worker is complex, sometimes challenging, but always varied and rewarding. Key aspects of the work include:

  • Working closely with families to build strong relationships with all family members.
  • Promoting positive change with families.
  • Provide both practical and specialist advice as well acting as a lead coordinator for additional support services where appropriate.
  • Managing your own caseload
  • Managing safeguarding risks to children
  • Taking the lead on an area of professional practice for the team through supporting team members and liaising with professionals outside of Family Solutions.
  •  Ability to have difficult conversations, problem solve and think creatively is crucial.
  • A high standard of written work in line with our timescales and processes.

The West team is extremely supportive. The post holder will be supervised by an experienced manager or senior social worker. Family Workers will also utilise support from colleagues who have specialisms in different areas.

The post holder will be expected to operate flexibly, working out of normal office hours when required to best meet the needs of the family.

 The Experience You Will Bring

  • Educated to degree level preferred but minimum NVQ level 4 or equivalent by experience in relevant thematic specialism i.e. Domestic Abuse, Substance Misuse, Education, Mental Health, and Parenting.
  •  Experience and knowledge of the current issues pertaining to child and adolescent Mental Health currently and how to access support.
  • Significant practical experience of working with families with multiple and complex needs.
  • Effective communication skills, good problem solving and assessment skills with a demonstrable track record of building and sustaining positive professional relationships with individuals and families with multiple and complex needs.
  • Experience of applying a solution focused approach and providing practical advice and support to families to enable them to achieve positive and sustainable outcomes.
  •  Ability to work in partnership with others to maximise outcomes for families in line with the Family Solutions operating principles.
  •  Ability to work independently and as part of a team and to use supervision appropriately.

The role requires you to be mobile throughout a wider operational area including travelling around the county of Essex and beyond, transporting service users and their belongings and to be able to do so in an emergency. Driving licence and car or the ability to meet the mobility requirements of the role through other means is essential.

To read more about us please visit:

Why Essex? Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England’s oldest town, Colchester, and two of its newest – Basildon and Harlow – are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us here.

Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found here pay and reward

To view our Organisational Behaviours information please follow this link.

What you should do next

If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to

 Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

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If you have queries on this role or require anything further, please email