Communications Assistant - Tendring District Council - Working for Essex
Salary: £21,968 to £27,344 Per Annum
Closing date: 23 Mar 2023
Location: Clacton on Sea
Hours: Full-time
Req ID: 11957
Role: Marketing and Communications
About the role

Communications Assistant - Tendring District Council

Permanent, Full Time

£21,968 to £27,344 Per Annum

Location: Clacton on Sea

Essex County Council (ECC) are delighted to be supporting Tendring District Council as they look to recruit a Communications Assistant.

Exact work location: Clacton Town Hall, Station Road, Clacton On Sea (Hybrid)

Contract type: Permanent

The Role

As a key member of the Communications team, you will be responsible for creating content for the council’s communications, including video for social media channels, and driving forward innovation in this area; as well as flying the council’s drone.

Variety is a fact of life for the Communications team – one day you could be recording a fun video for social media at the Clacton Airshow, and the next writing a formal press release about the Council’s budget.

You will never be still in this fast-paced role, which will see you often out-and-about – not always behind a desk.

The Opportunity

Working for Tendring District Council, you will play your part in supporting the local community – in this role by promoting the good work and services we offer to those who use them.

While you will be part of the small and close-knit Communications Team, you will be working closely with services from right across the Council – from our leisure services to housing – and have the opportunity to grow your career in any number of directions.

As well as a competitive salary, you can access a number of benefits – a generous pension scheme, discounted membership at council leisure centres, ample annual leave allowance and learning and development opportunities.

The council also has supportive employment policies and offers flexible working arrangements too.


  • Create visual communications as part of the Communications Strategy, including video content; as well as supporting other services to create their own content.
  • Manage end-to-end key internal communications and engagement channels, including the staff intranet.
  • Take a lead role, working alongside the Communications Manager, in developing and maintaining the Council’s social media channels.
  • To provide an efficient and effective support and administration service to the department including:
  • Undertaking or assisting with administration functions in support of the role of the department.
  • Providing a pooled flexible resource that responds to specific areas of need within the department as they arise.
  • To respond and assist with face to face, written, telephone and emailed general enquiries from other departments, councillors, service users and the public.

The complexity of work assigned to the post holder will be determined by their level of experience. The post holder may be required to work in, or undertake work for, other departments as operational needs dictate.

  • To establish and maintain a good general knowledge of all the different facets of the department and the Council in general in order to respond to customer queries.
  • To provide some supervision and support for apprentices within the team.
  • To maintain website, online forms and intranet pages, reviewing and updating and publishing content as necessary.
  • To deputise for the Communications Manager.
  • To support the intranet and web managers in the development and improvement of both the intranet platform and website, and to deputise for the system sponsor role for the intranet.
  • To collate statistical information and support the creation of performance/project reports.
  • To contribute to the improvement of service delivery.
  • Such other duties as may be required by the Council from time to time

The Experience You Will Bring

  • GCSE (A* - C) English Language and Mathematics or equivalent
  • Knowledge and experience of the application of ICT systems to deliver business solutions particularly word processing, spreadsheets, databases, desktop systems, web, online forms and intranet software (a Level 2 IT qualification would be an advantage).
  • NVQ 2/3 Customer Service or Business Administration would be an advantage
  • CAA Flyer ID and/or relevant drone qualification would be an advantage
  • CIPR Foundation or Professional PR Certificate, or relevant experience

If you have queries on this role or require anything further, please email quoting reference 11957 or Will Lodge on 01255 686 338.

Please note that Tendring Council’s Privacy Notice can be seen on the following link: