Case Administrator - North Essex - Probation Service - Working for Essex
Salary: £19,087 - £23,182 per annum
Closing date: 06 Feb 2023
Location: North Essex
Hours: Full-time
Req ID: 10383
Role: Social Care
About the role

Essex County Council are delighted to be supporting The Probation Service with these roles. Please note, applications made via the Apply Button on the Essex County Councils careers site will not be accepted. Applications should be made via the Ministry of Justice website which can be accessed here:

Locations: North Essex: Chelmsford and Harlow (East of England Probation Service)

Salary: £19,087 - £23,182 per annum

Closing date: 6th February 2023

Req ID: 69378

Permanent. Full time / part time / flexible

The opportunity

Helping people turn their lives around is immensely rewarding. Case Administrators play a key role within the Probation Service, supporting probation staff to work with people on probation.

As a Case Administrator, you will:

  • ensure offender and victim information is collated and prepared for case files
  • use your great communication skills to handle enquiries from colleagues, agencies and people on probation in a busy environment.
  • ensure all processes run efficiently and that systems and databases are maintained properly

Case Administrators are based in a wide variety of settings, including courts, prisons and dedicated probation offices.

We want you, not your qualifications

For us, your personal qualities are just as important as your skills and experience.

You should:

  • be able to communicate with all kinds of individuals, including people in crisis
  • be capable of thinking on your feet and comfortable working independently in a busy environment
  • hold basic numeric skills
  • hold good keyboard and IT skills including proficiency in MS Office Word, basic skills in Excel and an ability to use databases

In your first months you’ll receive work-based training. You’ll be supported by your team throughout, and you’ll be there for them in turn.

About us

The Probation Service works with around 230,000 people on probation. Our staff have an important role to play – helping protect communities by supporting people to get back on track and make better life choices. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.

The closing date for the Case Administrator role is 6th February at 11.55pm.

Please note, applications made via the Apply Button on the Essex County Councils careers site will not be accepted. Applications should be made via the Ministry of Justice website which can be accessed here: