Care and Support Assistant - Swan Care and Support Limited - Working for Essex
Salary: £9.50 per hour
Closing date: 11 Jul 2022
Location: Colchester
Hours: Full-time
Req ID: 7734
Role: Social Care
About the role

Care and Support Assistant - Swan Care and Support Limited

Permanent, Full Time

£9.50 per hour

Location: Colchester

Closing Date:14th June 2022

Essex County Council (ECC) are delighted to be supporting Swan Care to recruit a Care and Support Assistant for their care service in North EssexSwan Care and Support are part of Swan Housing, a multi award winning Housing Association. They deliver Care and Support across Essex and are looking for amazing people to join their team in North East Essex (Colchester and Tendring areas).

They work alongside health partners at Colchester Hospital and within the local community plus social care to provide short term support to people in the Colchester and Tendring areas e.g. Wivenhoe, Elmstead Market, Mersea, Great Bentley, St Osyth, Frinton.

“I love being part of the Swan family. Our CQC “outstanding” rating has been achieved partly because our staff are involved in how we shape our services every step of the way. There is a real focus on what matters to our customers all of which is voiced by our customers and our staff who deliver our services on the ground” - Swan Service Development Manager.

Ranked No. 37 in The Sunday Times Top 100 Best Not for Profit Companies, working for Swan is a lifestyle, not just a job. As a multi award winning Housing Association, they have been creating somewhere to feel at home for their team and their customers for 25 years. Whether working in Development & Regeneration, Operations, Construction (Nu Living), Care or Central Services, you can be sure that they will provide you with a home from home whatever job you do. Swan is an equal opportunity employer and welcome applicants from diverse backgrounds.

Do you thrive in energetic and fast-moving environments? Would you like to be part of this outstanding team to provide care and support to people?

No two days are the same in the North Essex Rapid Response Service. They provide care and support to people on a short-term basis to prevent them from going into hospital or to support them when they are discharged from hospital. Swan also provide short term support for people waiting for a longer-term care package to be put in place.

The team is passionate, solutions focused and have real energy, drive and commitment to

delivering the best care to people who need it the most.

If you want to be part of this amazing team, we want to hear from you!


Once you have joined us and have become part of this amazing team, you’ll benefit from the following:

  • 25 days holiday, plus 8 days bank holiday (bank holidays worked are paid double time) (holidays are pro rata for working part time hours)
  • Option to buy 5 days extra annual leave
  • Contributory pension
  • Life Assurance
  • Bupa Healthcare
  • Paid mileage
  • Full shift pay – this includes travel / wait time
  • We pay for your initial and ongoing DBS checks
  • Uniform, PPE and mobile phone provided
  • A comprehensive induction programme
  • Ongoing funded training to support you in your role as well as personal development to specialise in your chosen area of care and support.

Main Purpose of Job:

  • Helping customers in your local communities with their home care needs. Encouraging independence and supporting them to thrive with care tailored to their own specific needs.
  • Our services are delivered between 7am and 11pm.
  • *A full driving licence and access to a vehicle is essential for this role*

Information about the role.

Provide person centred care to our customers, helping them with their medication, personal care, moving and handling and promoting independence.

Have conversations with our customers to make a service that makes a difference to their lives

Record the support provided and your interactions with our customers at each visit

Work with the customers, family members, friends and other professionals as and when appropriate to ensure that their goals are being met and they are happy with the support we provide

Participate in our amazing training programme to ensure that we all provide safe, effective and caring services to our customers.

For the above post you will need to have the following:

Full, clean UK license and access to a vehicle

Excellent social skills

Good listening and communication skills

Passion about meeting a person’s needs in a way that they want them to be met

Basic IT skills, use of email and to be able to update activity on our care app

Note: ECC are advertising this role on behalf of Swan Care and Support Limited and if successful you will be employed by Swan Care and Support Limited.

As part of employment should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to

Swan Care and Support Limited is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors, and volunteers to share its commitment to prevent abuse, harm or exploitation.

Swan Care and Support Limited applies a robust recruitment vetting process. If you are successful you will need to undergo a Pre-employment Vetting Procedure.

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If you have any queries regarding this role, please contact