Apprentice Regulatory Compliance Officer - Working for Essex
Salary: Up to £22,884 per annum
Closing date: 23 Aug 2022
Location: Chelmsford
Hours: Full-time
Req ID: 8688
Role: Apprenticeships
About the role

Apprentice Regulatory Compliance Officer

Permanent, Full Time

Up to £22,884 per annum

Location: Chelmsford

Working Style: Fixed-base worker

Closing Date: Tuesday 23rd August 2022

There is the expectation to be in the office 1-2 days per week, depending on business needs.

We have two exciting Apprenticeship opportunities available to join Essex Trading Standards.

Trading Standards is responsible for supporting legitimate business activity by providing advice and support, encouraging economic development and prosperity and helping to create a level playing field.

We protect the economic interests of Essex residents (particularly the more vulnerable members of community) by using all the tools available to swiftly and effectively tackle rogue traders and businesses that cause the most consumer detriment. We adopt an intelligence led approach to enforcing a broad range of Trading Standards legislation including fair trading, underage sales, food and product safety, animal health and welfare to name just a few.

The Regulatory Compliance Officer Apprentice supports the delivery of the regulatory functions within the Trading Standards service and undertakes the training, development and learning requirements of the Level 4 RCO apprenticeship. Details of the Apprenticeship Standard can be found here: Regulatory Compliance Officer (Level 4)

Work is carried out with support and/or supervision from a member of Trading Standards staff and will include the provision of information, advice and assistance on Trading Standards law to businesses.

This exciting opportunity will see you developing the knowledge, skills and competencies to become a Trading Standards Officer.

Key Responsibilities and Accountabilities:

  • Responsible for managing own Level 4 apprenticeship training and development, to gain and apply a working knowledge of Trading Standards legislation, developing skills and competencies to enable effective enforcement and investigation.
  • Participate in the development, planning, delivery and management of enforcement projects, to ensure Trading Standards enforcement priorities are met.
  • Undertake investigations and all enforcement activities, including carrying out PACE interviews, preparing notes, statements and prosecution reports and giving evidence in court to comply with the Trading Standards Investigation Protocol.
  • Working collaboratively with other enforcement agencies (such as the Police, VOSA, DEFRA,) District Councils, Parish Councils and politicians; attending external meetings such as Alcohol Licensing Reviews and Parish Council meetings to represent the council.
  • Carry out visits to businesses to ensure compliance with legislation, provide advice and decide on the most appropriate remedy for non-compliances at the time of visit.
  • Responsible for liaising with members of the public and complainants to gather intelligence and provide updates on progress made with enquiries and complaints.
  • Review and grade intelligence using a threat matrix approach, to ensure best use of resources.
  • Responsible for consultancy services quotations, customer relationships management and agreed sums of petty cash, to ensure Council financial policies are complied with, all spend is auditable and income opportunities are maximised.
  • Responsible for undertaking a range of enforcement activities as part of a team (e.g. ‘test purchasing’ operations of age restricted products, licensing inspections), to deliver Trading Standards enforcement priorities.
  • Responsible for accurately recording work undertaken and prepare accurate and concise guidance letters to business and consumers to ensure the delivery of Trading Standards priorities.

Knowledge, skills and experience:

  • Educated to RQF level 3 (A level) or equivalent by experience.
  • GCSE (or equivalent) maths and English at Grade 4 or C (or above).
  • You will hold a full UK driving licence and have access to a vehicle.
  • Good communication skills and ability to communicate with a range of stakeholders.
  • A proven ability and willingness to study and develop the skills and knowledge to successfully complete the Level 4 Regulatory Compliance Officer Apprenticeship
  • Good working knowledge of Microsoft Office applications.
  • Evidence of the ability to use bespoke databases or other IT applications
  • Equally comfortable working alone with minimal supervision and as part of a team of Trading Standards professionals.
  • Excellent organisational skills are a must together with the ability to assess, prioritise workload and hit agreed deadlines.
  • Evidence of the ability to develop skills and knowledge relevant to the role.

** Please note that the job role requires you to be mobile throughout an operational area. Therefore, the post holder will need to have a driving licence and access to a vehicle , or the ability to meet the mobility requirements of the role through other means.

To read more about us please visit:

Place & Public Health:

Entry to Work:

Why Essex? Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England’s oldest town, Colchester, and two of its newest – Basildon and Harlow – are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us here.

Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found here pay and reward

To view our Organisational Behaviours information please follow this link.

What you should do next

If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

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If you have queries on this role or require anything further, please email